For the longest time I had this problem with MS Word 2007 crashing when exiting.

I did what I thought were the normal things. The first thing is I removed all the templates. That didn’t work. Then of course, I uninstalled it and reinstalled it. That didn’t work either. I finally found the solution to my problem. It was a corrupt registry entry. I found the solution here.

If you have a similar problem I would suggest that you first start with the templates since templates are usually the cause of this type of problems.

In Word 2007 to find the template directory do the following:

1)      Click the Microsoft Office Button (Big round button on the top left corner)

2)      Click Word Options. You will find all the way at the bottom of the dialog (next to the Exit Word)

3)      On the next dialog that opens, click on Advance from the left hand side navigation.

4)      On the right hand side scrolled all the way to the bottom. You will see a section titled “General” which is the second to last section.

5)      Click on the “File Locations…” button. You will see where your templates are located.

6)      Close Word and either rename the templates in the directory(ies) or copy them to a different location

7)      Now restart Word and see if that fixes your problem.

If your problem is not fixed, then try the URL above for the registry entry fix.